Investment
Investing in the future of water services
Water and sewerage companies invest in services based on customers' priorities now and also into the future. They aim to provide a safe and secure supply of water and away used water and treat it so that it can be returned to rivers and the sea, at a price customers can afford.
£51bn
Investment by water companies in 2020-25
- £2,000
- per property over 5 years
Source: Water UK; England and Wales
By 2025 customers will benefit from substantial improvements in areas of service that really matter to them, including:
- tackling leakage and promoting water efficiency – saving enough water to meet the needs of everyone in Cardiff, Birmingham, Leeds, Bristol, Sheffield and Liverpool
- a reduction in the time lost to supply interruptions (down on average 41%)
- more than £1billion to reduce the impact of flooding on communities across England and Wales
- Improving more than 12,000 km of rivers.
Also, the number of people getting help to pay their bill from their water company is due to more than double to around 2 million by 2025.